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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

We try our best to deliver your order within 10-21 working days. Orders placed on weekends or holidays will be processed on the next business day. Please keep in mind we produce your order after payment, we do not simply grab your order from a warehouse. Please understand before you make a purchase with us, these order are CUSTOM MADE TO ORDER.

Please refer to our main menu and go to “Track My Order”. If there are no updates please give it time. To track the order the order must be shipped from us so please allow time for this.

Please check your spam folder. If you can’t find the confirmation in your inbox or your spam folder, it is likely you have made a typing error in your email address. The order confirmation is automatically mailed to you within a few minutes from completing your order. If you still cant find your order confirmation after making a purchase, please email us at support@phatmods.com and we will be glad to assist you!

Be sure to copy the exact discount code and take into account possible capital letters. Please note that some discount codes do have expiration dates. If you think there is an error with your discount code, send us an email!

We do not have an actual store or premises yet. To gauge how it will look before buying please refer to our social pages where we share up to date content and photos of our products. We are currently in developments of creating a wheel designer so keep on the look out for that!

If you are struggling to find your steering wheel email us or message us on social media and we will get back to you as soon as possible with a link to the wheel! We have a dedicated team researching and developing new steering wheels!

Use the photos of the product and product description against your actual wheel to gauge if it’s the correct wheel for your car. Ensure to attach a clear photo of your steering wheel in a .JPEG format for us to use. We cannot be held responsible for wrong selection. If you are still having difficulty please get in touch and we will advise!

No, you don’t need to take off your steering wheel to install the Phat Mods Steering Wheel Cover. Our Covers are designed and made to go over the top of the original wheel cover. Do not remove the OEM material on the steering wheel.

INFORMATION ABOUT US

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